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Terms and Conditions.

PLEASE READ THE FOLLOWING TERMS & CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

ABOUT US

Kapas Baby is an online baby shop. Our quick, easy and convenient store provides beautifully branded baby clothing & accessories, nappy bags, strollers, maternity wear and so much more to all mothers and expecting mothers. With a focus on premium brands and locally designed and manufactured products we ensure great quality throughout our range. Joining the Kapas family will not only give you access to a stunning range of exclusive products but also a baby shower registry and brilliant customer service all with a personalised touch.

USE OF SITE

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ‘embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

DISCLAIMER OF WARRANTY

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

OUR RIGHTS

We reserve the right to:

1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or 


2. Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website. 


3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

PRIVACY POLICY

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an email.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

COOKIE / TRACKING TECHNOLOGY

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

THIRD PARTY LINKS

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

PRODUCT AVAILABILITY

Lead-time is dependent on stock availability. Should we have stock available, orders will be dispatched within 2 working days once payment has cleared in our bank account. 

Should the product not be in stock we will inform you on the status of getting more stock.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence Kapas Baby will contact you via email and provide a revised shipping schedule.

ORDER PROCESSING

Order processing will not begin until we receive a confirmed order and full payment has cleared in our account. 

REFUNDS/RETURN POLICY

Should you for any reason wish to return any item(s) purchased from Kapas Baby you will be allowed to exchange the goods for any other products of the same value, or request a gift voucher to the value of the product(s) returned. You will return the goods to Kapas Baby at your own cost. You must advise us in writing of your cancellation and any such cancellation must be authorised by the person who made the original purchase. The goods must be returned to us undamaged in the original packaging within 14 calendar days.

PAYMENT OPTIONS & PRICING

All transactions will be processed in South African Rands (ZAR).

Kapas Baby endeavours to offer you competitive prices on current products; your total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping). Kapas Baby reserves the right to change pricing at any time without prior notice.

CREDIT CARD

We accept MasterCard and Visa credit cards. If you do not have a credit card please utilise one of the other payment options, which include Zapper, I-Pay and EFT Bank Deposit. All of your order details will be saved online under in the My Account section available for use whenever you’re ready.

EFT (Electronic Fund Transfer)

One of the most widely used ways of sending money online. Once you have added enough items to your shopping cart, proceed to “Checkout” and follow the order processing instructions. Select the option to pay via EFT.

 

BANKING DETAILS

Bank: First National Bank
Branch Code: 260231
Account Name: Kapas Baby
Account No: 62463383720
Account Type: Cheque

 

For more information about how to order, special order requirements and other payment options, please contact us on +27 (0) 71 354 8293 or email info@kapas.co.za.

SECURITY POLICY

We accept EFT and Visa/Mastercard payments online through our SAFE and SECURE merchant processor (powered by PayFast, a payment service for South Africans and South African websites). All personal information (including your name, email address, street address, phone number, and order history) are encrypted for additional security. Sorry, we do not accept personal checks.

MONITORING

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).

LAW

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

UPDATING OF THESE TERMS & CONDITIONS

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

CONSENT

I understand that all the designs and trademarks are registered to Kapas Baby and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Kapas Baby for any civil action or any legal action deemed necessary against me.

CONTACT DETAILS
Physical/Postal address
11 Gowrie Lane, Dunkirk Estate, Salt Rock, 4420, KZN, South Africa. 

Email: info@kapas.co.za
Mobile: +27 (0) 71 354 8293